MAPE3SKL Managing People Effectively, Quanta Training Ltd

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Managing People Effectively

MAPE3SKL 3 Days	COURSE TOPICS MANAGEMENT & LEADERSHIP Some Definitions What is Managing People Effectively? Understanding the Difference between Management and Leadership Understanding Effectiveness & Efficiency MANAGEMENT STYLE Understanding Different Styles of Management in Relation to their Effectiveness Morale and Efficiency Understanding the Hierarchy of Needs Model Balancing Concern for Task against Concern for People Getting Commitment through Involvement Understanding the Compliance Mentality Releasing Discretionary Effort in Your Team Building a Proactive Management Style DEVELOPING A PROACTIVE CHARACTER What do You Want to Achieve? Moving from Dependency to Inter-Dependency Pro-activity and Re-activity Forward Thinking Overcoming Obstacles Using the Force-Field Analysis Developing a Make-it-Happen Attitude Roles and Goals What are Your Values? Defining Your Mission The Key Principles of Effective Time-Management Understanding Importance and Urgency Managing the Urgency Addiction DEVELOPING A WINNING PERSONALITY Cultivating the Right Attitude of Mind Abundance and Scarcity Mentalities A Complete Model for Effective Human Interaction Looking for Solutions Always Finding Solutions that Benefit Everyone The Effect of Imbalance Getting Your Life into Balance Maintaining Balance What is Stress? Fight or Flight Response Stress Management	CULTIVATING EFFECTIVE TEAMWORK Building Positive Teamwork Involving People Developing Personal Motivation Encouraging Individual Responsibility Giving Enthusiastic Leadership Ensuring Clear Communications Different Ways of Thinking Parallel Thinking Group Dynamics Information Overload The Adair Needs Model PUTTING IT INTO PRACTICE The Action Plan The Treasure Map The Process of Change Course Outline v3.4
THE COURSE This course will develop an understanding of what is involved in managing an IT department, or team, in a proactive way. It will also develop skills to do this and give guidance on the steps needed to take to achieve this. The style of the course is both participative and practical. Delegates take an active part in management simulations and projects which recreate in a training environment, the key aspects of managing an IT department or team. These learning-by-doing activities are supported and complimented with concepts and guidance from the tutor. Delegates are also given individual attention to help them diagnose and learn about those aspects which are of particular personal significance to themselves. WHO SHOULD ATTEND All IT managers and team leaders who have responsibility for achieving results through people and who have an interest in standing back, seeing the bigger picture and managing in a proactive way. PRE-REQUISITES An open mind and the motivation to learn.